Shipping policy
Shipping Policy
Shipping Policy
Last updated: July 6, 2026
Thank you for shopping with CleverCraft3D. We appreciate your support and work hard to process and ship every order as quickly and carefully as possible.
Order Processing
Most orders are processed within 3–5 business days, excluding weekends and holidays. Custom or made-to-order items may take longer depending on the size of the order, print time, finishing work, and material availability. If we expect a significant delay, we will contact you with an updated timeframe.
Shipping Methods
We currently ship orders through major carriers such as USPS, UPS, or FedEx, depending on package size, weight, and destination. Shipping method selection and shipping rates may vary at checkout. We may also offer local pickup or local delivery when available.
Delivery Estimates
Delivery times are estimates only and begin after the order has shipped. Once a package leaves our shop, delivery speed is controlled by the carrier and may be affected by weather, holidays, service interruptions, or address issues. We cannot guarantee exact delivery dates.
Shipping Rates
Shipping costs are calculated at checkout unless otherwise noted. In some cases, shipping may be offered at a flat rate or free above a certain order total. Any special shipping promotions will be clearly stated on the product page or at checkout.
Tracking Information
When your order ships, you will receive a confirmation email with tracking information if tracking is available for that shipment. Please allow some time for the carrier to update tracking details after the label is created.
Incorrect Addresses
Please make sure your shipping address is entered correctly at checkout. We are not responsible for delays, returned packages, or additional shipping charges caused by incomplete or incorrect addresses. If a package is returned to us, the customer may be responsible for the cost of reshipping.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible so we can help review the issue and determine next steps. Keep all packaging and damaged items until the issue is resolved, since photos may be needed for a carrier claim. We will work with you in good faith to help resolve shipping problems.
Local Pickup
If local pickup is offered, pickup times will be arranged by appointment or by a confirmed message after purchase. Orders must be picked up within the agreed timeframe unless otherwise arranged.
If you have any questions about shipping, please contact at CleverCraft3D@outlook.com